We hope that you love your FlipFork, however we understand that sometimes you may need to return a purchase. Our online orders are eligible for a full refund 30 days after they are received. After this timeframe, your item would not be eligible for a refund. Your item must be in the same condition that you received it in.
The customer is responsible for return shipping costs.
Ship Your Return To:
2575 Enterprise Cir
West Chicago, IL 60185You must include your name and order number in the package. If we do not have this, we have no way to look up your order to initiate a refund. Once we receive your return, please allow 3-5 business days for us to process it. Once processed, your refund will be applied if applicable.